Jili Mines Privacy Policy

1 Introduction

This Privacy Policy describes how Jili Mines ("we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors who use the Jili Mines platform at jilimines.net ("the Platform").

Jili Mines is committed to handling your personal data with care, honesty, and full respect for your rights as a player in the Philippines. We comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

By registering an account and using the Jili Mines platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here. If you do not agree, please do not use the platform.

2 Personal Data We Collect

Jili Mines only collects personal data that is necessary to provide our services, comply with legal requirements, and ensure the security of your account. We do not collect more than we need.

2.1 Information You Provide Directly

2.2 Data Collected Automatically

When you use the Jili Mines platform, certain technical data is collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, games played, session duration, and in-game actions
• Login timestamps and access logs
• Referral source (e.g., which link brought you to jili mines)

This technical data helps us maintain platform performance, detect fraud, and improve the player experience. It is not used to build commercial profiles for sale to third parties.

3 How We Collect Your Data

Jili Mines collects personal data through the following channels:

• Registration forms — when you create your Jili Mines account
• KYC verification — when you submit identity documents for withdrawal verification
• Payment processing — when you make deposits or request withdrawals through GCash, Maya, or other Philippine payment channels
• Customer support interactions — when you contact us via live chat, email, or any other support channel
• Platform usage — through cookies, session tracking, and server logs (see Section 7 for full cookie details)
• Referral program — when you refer a friend, we record the referral relationship to attribute bonuses correctly

4 How We Use Your Personal Data

Jili Mines uses your personal data for the following purposes. We only ever use data in a way that is consistent with the reason it was collected:

• Account management: Creating and maintaining your jili mines account, verifying your identity, and managing your login credentials securely
• Payment processing: Processing your deposits and withdrawals through Philippine payment channels, including GCash, Maya, and bank transfers
• KYC and regulatory compliance: Fulfilling our obligations under anti-money-laundering laws and gaming regulations applicable in the Philippines
• Customer support: Responding to your queries, resolving disputes, and improving the quality of our support services based on interaction history
• Platform improvement: Analysing gameplay data and platform usage patterns to identify bugs, improve performance, and develop features Filipino players actually want
• Fraud prevention and security: Detecting and preventing account fraud, identity theft, multiple account abuse, and other prohibited conduct
• Promotional communications: Sending you information about bonuses, promotions, and platform updates at jili mines — only if you have opted in and only through channels you have authorised
• Responsible gaming: Monitoring player activity to identify potential signs of problematic gaming behaviour and applying player-requested account controls

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, Jili Mines must have a valid legal basis for processing your personal data. We rely on the following bases:

• Contractual necessity: Processing required to perform the player agreement — including account management, payment processing, and customer support
• Legal obligation: Processing required to comply with applicable laws, including KYC requirements, anti-money-laundering regulations, and gaming licensing conditions
• Consent: For optional purposes such as marketing communications and certain cookies, where you have given explicit consent that you can withdraw at any time
• Legitimate interest: For fraud prevention, platform security, and analytics that improve the service — always balanced against your rights and freedoms as a data subject

6 Data Sharing and Third Parties

Jili Mines does not sell your personal data. We only share your information with third parties in the circumstances described below, and only to the extent necessary for each purpose:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet operators, and major Philippine banks receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies and are bound by applicable Philippine financial regulations.
• Identity verification services: Third-party KYC providers that verify the authenticity of identity documents submitted for withdrawal verification. These providers are contractually prohibited from using your data for any purpose other than verification.
• Gaming platform providers: Game software providers who supply titles on the jili mines platform may receive anonymised gameplay data for the purpose of game performance monitoring and maintenance.
• Legal and regulatory authorities: Where required by Philippine law, court order, or a lawful request from a government authority, we may disclose personal data to the relevant body. We will notify you of such requests where permitted by law.
• Professional advisers: Lawyers, accountants, and auditors under confidentiality obligations, where necessary for Jili Mines to obtain professional advice.

All third-party service providers engaged by Jili Mines are subject to data processing agreements that require them to handle your data with the same level of care and compliance as we apply ourselves.

7 Cookies and Tracking Technologies

The Jili Mines platform uses cookies and similar tracking technologies to provide essential platform functionality, remember your preferences, and improve your overall experience. Here is a breakdown of the types we use:

You can manage your cookie preferences through your browser settings. Blocking essential cookies may prevent you from using certain features of the jili mines platform. For analytics and marketing cookies, you can also update your preferences directly in your account settings.

8 Data Retention

Jili Mines retains your personal data only for as long as it is necessary for the purpose it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your account with Jili Mines and for a period of five years after account closure, as required for anti-money-laundering and gaming regulatory compliance.
• Transaction records: Retained for a minimum of five years in compliance with financial recordkeeping requirements under Philippine law.
• KYC documents: Retained for five years from the date of verification, as required by applicable anti-money-laundering regulations.
• Customer support communications: Retained for two years from the date of the last interaction, unless required longer for dispute resolution purposes.
• Marketing preference data: Retained until you withdraw consent or request deletion.
• Anonymised analytics data: May be retained indefinitely, as it cannot be used to identify any individual player.

When retention periods expire, data is securely deleted or irreversibly anonymised using industry-standard methods. You can request early deletion of your data — see Section 10 for your rights.

9 Security Measures

Jili Mines employs a layered security approach to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our key technical and organisational measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• AES-256 encryption for sensitive data at rest, including stored financial and identity information
• Two-factor authentication (2FA) available for all player accounts and required for all staff accounts
• Regular penetration testing by independent third-party security firms
• Role-based access controls ensuring staff can only access the data necessary for their specific function
• 24/7 system monitoring for unusual access patterns, suspicious transactions, and potential intrusions
• Incident response procedures aligned with the NPC's breach notification requirements under the Philippine Data Privacy Act

While no system is entirely immune to risk, Jili Mines invests continuously in improving our security posture. If you believe your account has been compromised, contact support immediately at support@jilimines.net.

10 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal data. Jili Mines is committed to honouring these rights fully and promptly.

To exercise any of the above rights, contact our Data Protection Officer at privacy@jilimines.net. We will acknowledge your request within three business days and aim to resolve it within 15 business days. We may need to verify your identity before processing your request.

11 Minors and Age Restrictions

Jili Mines strictly does not permit anyone under the age of 18 to register, access, or use the platform. We do not knowingly collect personal data from minors. If we discover that an account has been created by or for a person under 18, that account will be closed immediately and all data associated with it will be deleted.

If you believe a minor has created an account at jili mines, please contact support immediately at support@jilimines.net so we can investigate and take appropriate action without delay.

12 Changes to This Privacy Policy

Jili Mines may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer. When we make material changes, we will:

• Update the "Last updated" date at the top of this policy
• Display a notification banner on the jili mines platform for at least 14 days
• Send an email notification to your registered email address

Your continued use of the Jili Mines platform after the effective date of a policy update constitutes your acceptance of the revised terms. If you disagree with any changes, you may close your account and request deletion of your data before the updated policy takes effect.

We recommend reviewing this policy periodically. The version currently on this page is always the most recent one.

13 Contact Us and Data Protection Officer

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data at Jili Mines, please reach out through the channels below. Our Data Protection Officer is responsible for overseeing compliance with the Philippine Data Privacy Act.

If you are not satisfied with how Jili Mines has handled a privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC). More information is available at the NPC's official website.